Before CONTACTING US with an issue, check out the below possible solutions for a quick answer!

ISSUE: I have been approved and logged in but still can't see any content after trying the above option.  Anything else I can do?

ISSUE: I don't have a Google or Gmail based email address.  What options do I have?  

ISSUE: My email address has changed since first requesting access to the site.  What should I do?  

ISSUE:  The content thumbnails re not showing up on my iOS device (iPhone or iPad).  What can  I do?

If you are using an iOS device (iPhone, iPad), you will need to make the following changes to your browser settings in order to see the videos and documents.  On your iOS device…



Once this has been completed, return to the website and refresh the page.  The thumbnails of the content should now appear.

ISSUE: On my smart phone and tablet, viewing the content can be slow to load.  How can I speed things up?

ISSUE: I am looking for a specific video for a drill that I want to add to my practices.  How can I find specific content?  

ISSUE: I want to watch or read the content offline.  Is that an option?  

ISSUE:  I am registered, approved and am seeing "connection errors" in the places when the videos or files should be.  What can I do?

Your browser may be blocking the content coming in due to a "cookie" issue.  To remedy this follow these steps...

Other web browsers such as FireFox, Edge, Safari and Opera will have similar steps to follow however we recommend for the best results to use the Chrome Browser.